SHIPPING AND TRACKING


ESTIMATED DELIVERY TIME IS 1-3 BUSINESS DAYS

ZXEUS: EXPEDITED U.S. SHIPPING* ON ALL ORDERS: ESTIMATED DELIVERY TIME IS 1-3 BUSINESS DAYS. WE SOURCE OUR INVENTORY FROM WITHIN THE U.S. PLEASE ALLOW FOR UP TO 5-7 BUSINESS DAYS FOR DELIVERY.

SEE WHITE ATTIC COLLECTION EXTENDED SHIPPING DETAILS BELOW

EACH PRODUCT DESCRIPTION WILL DISPLAY THE COMPANY LOGO OF THE ITEM. (IF NO LOGO IS PRESENT IN THE DESCRIPTION, THE DEFAULT COMPANY IS ZXEUS)

PLEASE NOTE THAT ITEMS ORDERED TOGETHER MAY NOT BE SHIPPED OUT ON THE SAME DAY, AND OCCASIONALLY ITEMS MAY BE TEMPORARILY OUT-OF-STOCK OR BACKORDERED. REST ASSURED, ANY SHIPPING DELAYS WILL BE COMMUNICATED.

PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR LOST, STOLEN OR UNDELIVERED PACKAGES. ALL LOST, STOLEN OR RETURNED PACKAGES ARE THE RESPONSIBILITY OF THE BUYER. IN THE RARE EVENT OF A MAIL CARRIER FAILURE, PLEASE CONTACT YOUR LOCAL CARRIER DIRECTLY WITH ANY QUESTIONS OR CONCERNS.

ONCE YOUR ORDER HAS BEEN SUBMITTED IT CAN NO LONGER BE MODIFIED. ANY PACKAGES RETURNED DUE TO A WRONG OR INCORRECT ADDRESS WILL BE RESHIPPED AT THE COST OF THE PURCHASER. QUICK! TAKE A GLANCE OR TWO AND DOUBLE CHECK YOUR ADDRESS IS RIGHT. THOUGH WE CHECK ALL ORDERS VERY CAREFULLY BEFORE SHIPPING, WE CANNOT BE RESPONSIBLE FOR INCORRECT INFORMATION LIKE CREDIT CARD ENTRIES OR ADDRESSES. PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE SUBMITTING YOUR ORDER!

ZXEUS SHIPS TO THE UNITED STATES AND CANADA.

SEE WHITE ATTIC COLLECTION EXTENDED SHIPPING DETAILS BELOW

SOMETIMES AN ITEM IS SO POPULAR IT GETS SNAGGED UP BEFORE WE KNOW IT! DON'T WORRY WE PROMISE TO GET IT TO YOU AS SOON AS POSSIBLE! WE KNOW THE ANTICIPATION OF YOUR NEW ITEMS ARRIVING IS EXCITING AND WE SO MUCH APPRECIATE YOUR PATIENTS!

IF THE ITEM IS BACKORDERED LONGER THAN TWO WEEKS, A REFUND CAN BE ISSUED UPON REQUEST TO SALES@ZXEUS.COM

HOW DO I EDIT OR CHANGE MY ORDER?

ONCE YOUR ORDER HAS BEEN SUBMITTED IT CAN NO LONGER BE MODIFIED. PLEASE MAKE SURE TO DOUBLE AND TRIPLE CHECK THAT ALL ITEMS YOU LOVED ARE IN YOUR CART, THE ADDRESS YOUR ORDER IS BEING SHIPPED TO IS SPOT ON, AND THE PAYMENT METHOD YOU ARE USING IS GOOD TO GO!

WHO DOESN'T LOVE A SALE! BECAUSE OUR SALES ARE ONLY TEMPORARY, NOT A PERMANENT PRICE CHANGE, WE ARE UNABLE TO HONOR ANY PRICE ADJUSTMENTS. COUPON CODES MUST BE ENTERED AT THE TIME OF PURCHASE, NO ADJUSTMENTS WILL BE MADE IF A CODE IS NOT ENTERED AT THE TIME OF PURCHASE.

WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT ALL MAJOR CREDIT CARDS, AMAZON PAY AND PAYPAL.

TO GET YOUR ITEMS PACKED AND OUT TO YOU AS SOON AS POSSIBLE, YOUR CREDIT CARD IS CHARGED WHEN YOU PLACE AN ORDER. THOUGH WE CHECK ALL ORDERS VERY CAREFULLY BEFORE SHIPPING, WE CANNOT BE RESPONSIBLE FOR INCORRECT INFORMATION LIKE CREDIT CARD ENTRIES OR ADDRESSES. PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE SUBMITTING YOUR ORDER!

LOCAL SALES TAX IS CHARGED ONLY IN OUR BEAUTIFUL HOME STATE OF PENNSYLVANIA.

ALL PRODUCTS ARE LISTED IN U.S. DOLLARS.

All U.S. Orders Are Shipped Free Of Charge*

ESTIMATED DELIVERY TIME IS 4 -20 BUSINESS DAYS

WHITE ATTIC COLLECTION: ESTIMATED DELIVERY TIME IS 4 -20 BUSINESS DAYS.WE SOURCE MOST OF OUR INVENTORY FROM WITHIN THE U.S. (OTHER SOURCES ARE FROM EUROPE, AND ASIA). IN ORDER TO KEEP OUR INVENTORY AFFORDABLE, FRESH, AND UP TO DATE WITH THE LATEST STYLES WE HAVE A CENTRALIZED FULFILLMENT CENTER IN ASIA THAT SOME OF OUR PRODUCTS SHIP FROM. DUE TO THE OVERSEAS LOCATION OF OUR FULFILLMENT CENTER, PLEASE ALLOW FOR UP TO 4-20 BUSINESS DAYS FOR U.S. SHIPPING AND UP TO 3-4 WEEKS IF THE ORDER IS OUTSIDE OF THE U.S.

PLEASE NOTE THAT ITEMS ORDERED TOGETHER MAY NOT BE SHIPPED OUT ON THE SAME DAY, AND OCCASIONALLY ITEMS MAY BE TEMPORARILY OUT-OF-STOCK OR BACKORDERED. REST ASSURED, ANY SHIPPING DELAYS WILL BE COMMUNICATED.

SINCE WE ARE WORKING WITH AN OVERSEAS FULFILLMENT CENTER FOR SOME OF OUR PRODUCTS. PLEASE ALLOW 4-7 DAYS FOR YOUR TRACKING NUMBER TO BE UPDATED IN THEIR SYSTEM ONCE YOUR SHIPPING CONFIRMATION EMAIL IS RECEIVED.

PLEASE BE ASSURED THAT ONCE YOUR TRACKING NUMBER IS SENT TO YOU, YOUR ORDER HAS IN FACT SHIPPED. SOME TRACKING NUMBERS MAY DISPLAY THAT YOUR ORDER IS NOT FOUND OR IS STILL IN ASIA EVEN WHEN IT IS WELL ON ITS WAY TO YOU, THIS IS BECAUSE ASIA IS ONE OF THE LARGEST INTERNATIONAL POSTAL HUBS AND UPDATING THEIR TRACKING SYSTEMS CAN TAKE TIME. FOR IMPORTED ITEMS, USPS TRACKING IS ALSO AVAILABLE FOR YOUR ORDER ONCE THE SHIPMENT REACHES THE STATES. (CN TRACKING WILL APPEAR WITH CANADIAN POST)

WHITE ATTIC SHIPS TO THE UNITED STATES AND CANADA.

DUE TO THE SMALL STATED VALUE AMOUNTS ENTERED BY OUR FULFILLMENT CENTER IT IS NOT OFTEN THAT OUR CUSTOMERS RECEIVE DUTY/EXTRA CHARGES UPON IMPORT. WITH THAT SAID EVERY COUNTRY RESERVES THE RIGHT TO CHARGE TAX ON ANY IMPORTS, WHICH IS ENTIRELY OUT OF OUR CONTROL.

IN THE RARE EVENT A CHARGE OCCURS, CUSTOMERS ARE 100% RESPONSIBLE FOR ALL TAXES, DUTIES OR TARIFFS IF APPLIED BY YOUR LOCAL CUSTOMS. NOTE THAT, THE TAXES, DUTIES, OR TARIFFS ARE NOT PART OF THE SHIPPING CHARGES. IT IS NOT CHARGED BY US NOR YOUR POST OFFICE. IT IS CHARGED BY YOUR COUNTRIES CUSTOMS DEPARTMENT. FOR AN EXACT COSTS OF THESE FEES YOU SHOULD SEE YOUR LOCAL POST OFFICE OR CUSTOMS OFFICE. WE WILL NOT RESPONSIBLE FOR SUCH EXPENSES UNDER ANY CIRCUMSTANCES.

All U.S. Orders Are Shipped Free Of Charge*